RGPV First Year Engineering (Set B) (Semester 2)
Communication Skills
May 2014
Total marks: --
Total time: --
INSTRUCTIONS
(1) Assume appropriate data and state your reasons
(2) Marks are given to the right of every question
(3) Draw neat diagrams wherever necessary


1 (a) What are vowel and consonant sounds?
2 M
1 (b) Define Business Communication and give its main purpose.
2 M
1 (c) Describe in 100 words the important steps in preparing an effective oral presentation.
3 M
Answer any one question from Q1. (d) & Q1. (e)
1 (d) Explain the different stages of the Communication Process.
7 M
1 (e) Discuss Non Verbal Communication with special emphasis on facial expressions.
7 M

2 (a) Write the definition of E-commerce.
2 M
2 (b) Define microscope.
2 M
2 (c) Write a paragraph on The use of internet for exam preparation.
3 M
Answer any one question from Q2. (d) & Q2. (c)
2 (d) You have been listening about the importance and need for technical communication in your daily life. Reproduce it in 250 to 300 words.
7 M
2 (e) Discuss the construction of definition with the help of two examples. Explain the criteria for classification.
7 M

3 (a) What do you understand by letters of inquiry?
2 M
3 (b) List two characteristics of tenders.
2 M
3 (c) What should you mention in your response to a letter inviting quotation?
3 M
Answer any one question from Q3 (d) & Q3. (e)
3 (d) The telephone department has sent a highly inflated bill to you. Draft a letter taking up the matter with them
7 M
3 (e) Write a job Application letter attempting to get an interview call for the position of a flight operations IT officer, indicating the source of the information and drawing a connection between the job and your qualification as well as experience
7 M

4 (a) Describe in short the qualities of a good precis
2 M
4 (b) Write a note on the various techniques of Note Writing
2 M
4 (c) Differentiate between Abstract and Summary of a Report.
3 M
Answer any one question from Q4. (d) & Q4. (e)
4 (d) Technically describe a lathe machine
7 M
4 (e) Discuss in detail the parts that constitute the ?back matter? of a report.
7 M

5 (a) Mention the importance of Body language in public speaking.
2 M
5 (b) Write a short note on Debate.
2 M
5 (c) What is a laboratory Report?
3 M
Answer any one question from Q5. (b) & Q5. (e)
5 (d) Draft a survey report of an industrial organization. Make it short by omitting contents and summary and combining conclusions and recommendations. Invent necessary details in such a way that the conclusions of the report lead to the organizations decision to manufacture a new brand of product.
7 M
5 (e) Classify and describe the different types of reports based on periodicity, form and nature.
7 M



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