SPPU Civil Engineering (Semester 7)
TQM & MIS in Civil Engineering
December 2016
Total marks: --
Total time: --
INSTRUCTIONS
(1) Assume appropriate data and state your reasons
(2) Marks are given to the right of every question
(3) Draw neat diagrams wherever necessary


Solve any one question from Q.1(a,b) & Q.2(a,b)
1(a) What is the importance of Quality in construction field?
4 M
1(b) State the contributions by Quality Guru Joseph Juran in the field of Quality management.
6 M

2(a) Explain following QC tools in short.
i) Cause and effect diagram
ii) Histogram
6 M
2(b) Write a short note on Quality Circle.
4 M

Solve any one question from Q.3(a,b) & Q.4(a,b)
3(a) What are obstacles in implementing TQM on construction sites?
4 M
3(b) What is Decision support system? What should be the characteristics of effective DSS?
6 M

4(a) Write steps of implementation of MIS.
4 M
4(b) What are the common defects found after concreting? What are its probable causes?
6 M

Solve any one question from Q.5(a,b,c) & Q.6(a,b,c)
5(a) What are the contents of Quality Manual? Describe its structure.
6 M
5(b) Prepare chekclist of formwork activity at various stages of work.
6 M
5(c) Differentiate between TQM and TQC.
6 M

6(a) What is meant by comformity and non comformity? Explain with the help of suitable examples.
6 M
6(b) Explain following Quality Management Principles w.r.t ISO 9001
i) Customer focused organization
ii) System Apporach to Management
6 M
Write short notes on any one Q.6(i, ii, iii)
6(c)(i) Importance of checklist
6 M
6(c)(ii) External customers
6 M
6(c)(iii) Leadership
6 M

Solve any one question from Q.7(a,b) & Q.8(a,b)
7(a) What do you mean by 'Benchmarking'? How is it related to productivity?
8 M
7(b) What is the 'Cost of Qualit'? How can it be calculated? Explain with the help of suitable example.
8 M

8(a) Explain in detail the concept of Supply Chain Management
8 M
8(b) What are the benefits of strategic planning?
8 M

Solve any one question from Q.9(a,b) Q.10(a,b)
9(a) What are the applications of Data Base Management system in construction industry?
8 M
9(b) What are the advantages of using ERP gor human resource management and inventory management in construction fiel?
8 M

10(a) How will you GPS effectively while dealing with concreting activities at various locations?
8 M
Solve any one question from Q.1(a,b) & Q.2(a,b)
10(b) Explain any one ERP software available in market and discuss its applications for quality improvement on site.
8 M



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