STUPIDSID
1 (a)
What is an information system? Explain briefly fundamental roles of IS in business. Give example for each role.
10 M
1 (b)
With a neat diagram, explain information system resources.
10 M
2 (a)
Explain the business competitive forces and competitive strategies that appear in the market place.
10 M
2 (b)
With neat figures, explain how a customer focused business builds customer value and loyalty using internet.
5 M
2 (c)
Explain the concept of building a knowledge creating company and KMS.
5 M
3 (a)
What are transaction processing system and explain transaction processing cycle.
8 M
3 (b)
Explain enterprise collaboration system and the tools associated with it.
6 M
3 (c)
What are human resource information system and explain how they support strategic, tactical, operational use of human resources of an organization.
6 M
4 (a)
With a figure, explain how CRM supports 3 phases of the relationship between a business and its customers.
6 M
4 (b)
What is ERP? Explain benefit and challenges of ERP.
8 M
4 (c)
Explain benefits and challenges of SCM.
6 M
5 (a)
Explain essential e-commerce processes.
10 M
5 (b)
Explain e-commerce sucess factors.
10 M
6 (a)
Explain four basic analytical modelling activities involved in DSS.
8 M
6 (b)
Discuss about management reporting alternatives.
6 M
6 (c)
Explain major application area of AI.
6 M
7 (a)
Discuss about business ethics and technology ethics.
10 M
7 (b)
Explain about tools of security management of IT.
10 M
8 (a)
Explain business/IT planning process and also a IT architecture that is created by strategic business/IT planning process.
10 M
8 (b)
Explain political geo-economic, cultural challenges in global IT management and also explain global business/IT strategies.
10 M
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