Total marks: --
Total time: --
INSTRUCTIONS
(1) Assume appropriate data and state your reasons
(2) Marks are given to the right of every question
(3) Draw neat diagrams wherever necessary


Solve any one question from Q.1(a,b) &Q.2(a,b)
1(a) Imagine taht you are the manager of a small e-bookshop. Describe what 'e-business strategy' you would prefer to compete with large competitors like Amazon.com and Bol.com. Include the following terms: long term planning, corporate objectives and environment.
6 M
1(b) What is meant by the terms front-office and bak-office systems?
2 M

2(a) Define e-Commerce. Explain different types of e-Commerce. What is the importance of World Wide Web for e-Business?
6 M
2(b) Distinguish between: e-Commerce & e-Business.
2 M

Solve any one question from Q.3(a,b) &Q.4(a,b)
3(a) Explain similarities and differences between the following concepts: business unit value chain, industry value chain, supply chain, logistics.
6 M
3(b) What is business process? List the seven characteristics of a buisness process.
4 M

4(a) Describe the four key elements of the strategic planning process and explain how they are interrelated.
6 M
4(b) How would you define Business - IT alignment? Explain why it is important.
4 M

Solve any one question from Q.5(a,b) &Q.6(a,b)
5(a) Which are the three factors contributing to the success of e-markets? Give one example for each factor.
8 M
5(b) List and explain the key advantages of an e-procurement solution.
8 M

6(a) Explain why it is important for an industrial company to have full management attention for its purchasing process.
8 M
6(b) What products are most likely to be trades successfully through an e-market place: commodities or speciality goods. Explain why and give one example of both types of goods.
8 M

Solve any one question from Q.7(a,b) &Q.8(a,b)
7(a) Explain framework for m-commerce. What are the implementation challenges in M-Commerce?
8 M
7(b) Write a short note on m-commerce life cycle. Discuss advantages and disadvantages of m-commerce.
8 M

8(a) Explain different types of mobile services in detail.
8 M
8(b) Define m-commerce and explain how an e-government could use it to increase its efficiency and effectiveness.
8 M

Solve any one question from Q.9(a,b,c) &Q.10(a,b,c)
9(a) Discuss the five major m-commerce applications, and provide a specific example of how each application can benefit a business.
6 M
9(b) Discuss how micommerce can expand the reach of e-business.
6 M
9(c) What are various mobile commerce services for consumer? Explain.
8 M

10(a) Discuss advantages and disadvantages of m-commerce.
6 M
10(b) Explain critical factors responsible for success of M-commerce.
6 M
10(c) The mobile devices of the future will be more powerful, less heavy, and comprise new interfaces to the user and to new networks. Describe the special technologies used in m-commerce.
8 M



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