RGPV Mechanical Engineering (Semester 6)
Operations Management
December 2015
Total marks: --
Total time: --
INSTRUCTIONS
(1) Assume appropriate data and state your reasons
(2) Marks are given to the right of every question
(3) Draw neat diagrams wherever necessary


1(a) Write about recent trends in operations management.
2 M
1(b) State Little's Law. State its applications.
2 M
1(c) Explain Porter's five forces model.
3 M
Solve any one question from Q.1(d) & Q.1(e)
1(d) Explain the term productivity. State its types giving suitable examples.
7 M
1(e) Discuss in detail the procedure of doing SWOT analysis.
7 M

2(a) Define the terms: Simplification, standardization, mass customization.
2 M
2(b) Compare Design For Manufacturing (DFM) Vs Design For Environment (DFE).
2 M
2(c) State and explain Valerie's service quality model.
3 M
Solve any one question from Q.2(d) & Q.2(e)
2(d) Define and draw PLC (Product Life Cycle). State its design steps, evolution and innovation.
7 M
2(e) What do you mean by Service Triangle of Customer? Discuss its objectives and benefits.
7 M

3(a) Define the terms: availability and maintainability.
2 M
3(b) What do you mean by transformation process and value addition process explain?
2 M
3(c) State and explain the term 'process capability'.
3 M
Solve any one question from Q.3(d) & Q.3(e)
3(d) Define the term 'six sigma'. State its implementation by QFD.
7 M
3(e) Write short note on ISO-9000. Discuss its objectives and benefits.
7 M

4(a) Define the term 'Group Technology'. State its advantages.
2 M
4(b) Discuss the steps in plant location selection. State the possible selection errors.
2 M
4(c) Discuss 'inflexibility in Product Layout'.
3 M
Solve any one question from Q.4(d) & Q.4(e)
4(d) Explain Brown-Gibson Model. Why it is important?
7 M
4(e) Discuss the importance of spare capacity to reduce Q-length and cycle time.
7 M

5(a) Define the terms: JIT, Sequencing.
2 M
5(b) Briefly describe the Kanban and CONWIP.
2 M
5(c) Write short note on 'Lean Manufacturing'.
3 M
Solve any one question from Q.5(d) & Q.5(e)
5(d) What is Aggregate Planning' and Master Scheduling? How they play a critical role in functional organization.
7 M
5(e) Briefly explain the following terms: (any two)
i) Forecasting elements
ii) Delphi technique
iii) Synchronous manufacturing
7 M



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