STUPIDSID
Solve any one question from Q.1(a,b,c) & Q.2(a,b)
1(a)
What is IT Strategy? Describe reasons for formulation of IT Strategy?
4 M
1(b)
Enlist Characteristics of Business Strategy.
2 M
1(c)
Describe in brief 'IT Management Strategy'.
2 M
2(a)
Describe challenges of Business & IT alignment.
6 M
2(b)
Draw the diagram of Three levels of Business & IT alignment.
2 M
Solve any one question from Q.3(a,b) & Q.4(a,b)
3(a)
Describe three questions that can be asked for Strategic Business Planning stating proper example.
6 M
3(b)
Describe Project Management Organization at various stages of maturity.
6 M
4(a)
Describe the SITP approach: Nolan's Stages of Growth.
6 M
4(b)
Draw and explain Technology management strategic framework based on the available technology, past successes and experiences.
6 M
Solve any one question from Q.5(a,b,c) & Q.6(a,b)
5(a)
Enlist ITIL service support processes. Explain Problem Management process in detail.
8 M
5(b)
Define the following terms with reference to Service Level Management
i) Service catalog
ii) Service level agreement
iii) Operation level agreement
iv) Underpinning contract v) Service level requirement
i) Service catalog
ii) Service level agreement
iii) Operation level agreement
iv) Underpinning contract v) Service level requirement
5 M
5(c)
Describe three Critical Sucess Factors for Service Level Management Sucess.
3 M
6(a)
Enlist different measures for quick restoration from failure of critical business processes.
8 M
6(b)
Write short note on 'Insourcing'.
8 M
Solve any one question from Q.7(a,b) & Q.8(a,b)
7(a)
Describe different types of arrays in PHP with example. Create an associative array called $months that contains the months of the year and the number of days in the months. Displays the $months array. Use for each loop.
8 M
7(b)
Describe methods to send information to PHP file through HTML form.
8 M
8(a)
Write a short note on:
i) UDDI
ii) SOAP
i) UDDI
ii) SOAP
8 M
8(b)
describe custom error r handler function in PHP with suitable PHP program.
8 M
Solve any one question from Q.9(a,b) & Q.10(a,b)
9(a)
Explain Barriers to trade in ITES and explain role WTO & UNCTAD in ITES.
9 M
9(b)
Discuss current employment in IT/ITES industry.
9 M
10(a)
Write short note on ERP.
9 M
10(b)
Write a case study on Internet banking.
9 M
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