RGPV First Year Engineering (Set A) (Semester 1)
Communication Skills
December 2015
Total marks: --
Total time: --
(1) Assume appropriate data and state your reasons
(2) Marks are given to the right of every question
(3) Draw neat diagrams wherever necessary

1(a) How can visual aids enhance technical communication?
2 M
1(b) Distinguish between intrapersonal and interpersonal communication
2 M
1(c) How is feedback important in communication.
3 M
Solve any one question from Q.1(d) &Q.1(e)
1(d) 'Non-verbal means are more important than verbal means in oral communication'. Discuss the statement, giving examples in support of your answer.
7 M
1(e) Explain the following terms with reference to communication barriers:
i) Cultural differences
ii) Emotional outburst.
7 M

2(a) Write the definition of the following terms
i) E-mail
ii) E-commerce.
2 M
2(b) Describe the process of listening.
2 M
2(c) What is 'audience analysis'?
3 M
Solve any one question from Q.2(d) &Q.2(e)
2(d) Write technical description of an electric fan.
7 M
2(e) Write a short note on any one of the following topics.
i) Pollution
ii) Technology creates more problems than it solves.
7 M

3(a) Define a 'Resume'?
2 M
3(b) What is the main function of the closing paragraph of a business letter?
2 M
3(c) In what way a quotation letter different from a notice inviting tenders?
3 M
Solve any one question from Q.3(d) &Q.3(e)
3(d) Draft a letter inviting quotations for office furniture invent the necessary details regarding their shape, size, number etc.
7 M
3(e) Assume that you are the Civil Engineer in Shyam construction company, court road, Bhimani. Prepare a tender for the construction of a 20ft wide cement concrete road (16 km) from pilani to chirawa for submission to the executive engineer (B and K) P.W.D.
7 M

4(a) What is 'note making'?
2 M
4(b) Write a slogan for 'save water' campaign in your college.
2 M
4(c) A bridge the following sentences:
i) Ram performed his duties exactly in the manner he had been instructed.
ii) As they had been exhausted by the work, the workers sat down.
iii) The explanation that you have given is not satisfactory.
3 M
Solve any one question from Q.4(d) &Q.4(e)
4(d) As the secretary of the college union, draft a speech for yourself to be delivered on the college day function.
7 M
4(e) What is précis writing? What are the do's and don't for précis writing?
7 M

5(a) In each of the following questions, out of the given Four alternatives, choose the word that is opposite in meaning of thw given word:
i) Accustomed
a) Used
b) Unusual
c) Ready
d) Usual
ii) Diligent
a) Active
b) Lazy
c) Dynamic
d) honest
iii) Beneficial
a) infurious
b) Useful
c) Static
d) Dangerous
iv) Arrogant
a) Sincere
b) Grave
c) Humble
d) Vain
2 M
5(b) Define report.
2 M
5(c) Enlist the important points one has to keep in mind while participating in a debate
3 M
Solve any one question from Q.5(d) &Q.5(e)
5(d) Write short dialogues of five to ten lines for the following situation:
Neeraj finds smoke coming out of his neighbour's locked flat. He calls the fire station and asks for help, giving his address and telephone number clearly.
7 M
5(e) What elements must appear in the structure of energy report and why?
7 M

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